Your satisfaction is our priority; if you are not fully satisfied with your purchase, a refund is possible up to 30 days after receipt.
What are your shipping times?
We take 1 to 2 days to process your order, then, depending on the delivery method you have chosen, your order will be delivered within 2 to 4 days.
Do you offer delivery outside of Belgium?
Yes, we deliver to most European countries. However, this delivery service is subject to a fee. -Delivery costs €12 up to €89 of purchase, beyond this amount the price is reduced depending on your country of delivery.
For any information, please feel free to write to us via the contact form!
Do you provide order tracking information?
Yes, you will receive an email after your order providing you with your tracking number.
I received a damaged item. What can I do?
We are sorry to hear that. Simply send us an email via the contact form and we will send you a similar replacement item as soon as possible.
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